FAQ

What comes in a typical box each month?

Each month includes 4 separate art projects with all materials needed to complete each project, written instruction sheets with tips and support for each project, and a virtual guide including a featured project video lesson. Many projects have plenty of supplies and materials to explore and engage with them in many different ways, or to share with a sibling or friend during a playdate. 

What are the projects like?

Think of these projects as "invitations to create." Each one is born from a foundation of process art, meaning the process is more important than the product. You'll find everything from clay and sculpture building invitations to painting prompts to working with new and different materials like wool roving and learning a wet felting process. We've poured our very favorite materials, processes, and projects (from 9 years of running classes with children in our studio!) into Studio Box. Each month is different, with 4 new bags full of exciting materials. Your child will explore new processes with each Studio Box, setting them up to continue creating all month long. 

What comes in the starter box?

You'll receive our starter box along with the first month of your Studio Box. The starter box includes: our favorite oversized art tray, an art rag to clean up any messes, a high quality paint brush, and 2 posters: our "You are the artist. You get to decide." poster, and our "Tips for Talking to Artists" poster with specific questions, sentence starters, and language to support your child's creating experience. These posters hang in our Studio in Boulder, CO, is the exact same language we use in the studio, and are the foundation upon which our Studio Box is built.

Please note, a la carte boxes for single purchase do not come with a starter box.

Do I need to provide any other materials?

Almost never. If any additional materials are needed, they will be readily available in your house, like a cup or container to use as a water bucket.

What ages is Studio Box for?

Studio Box is recommended for children ages 4-8 years old. Because Studio Box engages children in open-ended process art, a wide range of ages will enjoy Studio Box. Each child will engage with the materials and project prompts in their own way. That's the beauty of Studio Box. You are the artist. You get to decide. 

Will I need to help my child or can they do the projects independently?

You know your child best! Depending on the age and style of your child, they might work completely independently, or they might need some support. Each month includes a QR code right inside the top of your box taking you to a virtual greeting and video instructions for one of the month's projects. Written instructions are also included with each set of materials so that you know exactly how to set your child up for success. Each instruction sheet has around 4 parts, and most start with a simple prompt: Spread out your materials on your tray and see what you have! Some parents enjoy creating alongside their child, and others enjoy setting them up and then stepping back to watch their young artist work. With practice, even young children will develop autonomy and confidence getting out their supplies and working independently.

We recommend always working on top of your art tray that's included in your starter box. A specific space along with the physical boundary of the tray can have a big impact on engagement and promote independence. Plus, it makes cleanup a breeze. 

What about siblings? Can 2 kids share a box?

Each box includes 4 separately packaged projects, and many projects have enough materials to create the project several times--making Studio Box very sharable! Some projects might only have enough materials to create it once or twice, so you should be prepared to support siblings if they're splitting a box. We don't currently have an option to purchase a separate starter box, so you should also plan to prepare an art tray, paint brush, and other starter box supplies. Ultimately, you know your children best and whether sharing a box will be successful for them. 

What month will I start receiving my box?

All boxes ship between the 15th - 21st of each month, and your first box ships the month following your purchase. For example, if you purchase between December 1 - 31st, your first box will ship in January. If you purchase between April 1st - 30th, your first box will ship in May.

When do boxes ship?

Boxes ship between the 15th - 21st of each month. 

How can I gift Studio Box?

Just let us know in the "special instructions for seller" box at checkout! As soon as your order is placed, we'll mail a postcard to the recipient letting them know about their upcoming Studio Box subscription, and we'll even include a custom message from you. Please keep it short and sweet {under 30 words} and pop it in the Notes box at checkout. We'll take care of the rest!

Psst: Check out our one-time purchase 3 month subscription option for a great gift! Or give the gift that keeps on giving all year long with an annual subscription!

What if I want to change my shipping address?

You can do that! You may change or update your shipping address at any time by contacting studiobox@tinkerartstudio.com. If you change your shipping address in your customer portal, it will not go into effect until your next subscription period. Please be sure to email us instead of updating it in your customer portal. We'll then update it for you and it will be reflected in your customer portal for you to verify if you wish.

What if I'm going out of town and I want to pause my Studio Box subscription? 

You can do that too! You may pause your subscription at any time, and it will go into effect at your next subscription period. If you pause your subscription before the end of your then-current subscription period, you will not receive a refund for the remainder of that subscription period. For example, if a quarterly subscriber who purchased their 3 month subscription in January has their next invoice due on April 25th, and pauses their plan on February 5th, they will continue to get their February - April boxes, and are not eligible for a refund for the remainder of their subscription period. Their subscription will be paused at the end of their current subscription period, so they will not be billed on April 25th. Their plan will remain on pause until they choose to resume it. 

You can sign into your account to manage your subscription, including pausing it, or your order confirmation email has a link to your order and you can manage your subscription from there. You may also contact studiobox@tinkerartstudio.com and we are happy to help. Please see our Refund Policy for more details on returns and refunds, and view our Subscription Policy for more details about pausing a subscription.

When will my card be charged?

You will be charged when you place your order and recurring charges will occur on the 25th of the month.  For example, monthly subscriptions placed between March 1st - 31st will be charged again on April 25th, and each 25th of the month thereafter. Quarterly subscriptions placed between March 1st - 31st will be charged again on June 25th, and on the 25th of every 3 months thereafter. Annual subscriptions placed between March 1st - 31st will be charged again on March 25th of the following year, and so on. For more information please see our Subscription Policy.

 

What if I want to cancel my subscription?

You can cancel at any time prior to the start of your next billing cycle. You can sign into your account to manage your subscription, or your order confirmation email has a link to your order and you can manage your subscription from there. You may also contact studiobox@tinkerartstudio.com and we are happy to help. For more information please see our Subscription Policy

Can I buy just one box?

Yes! We have a limited number of a la carte boxes available for single purchase each month. These boxes are only available after our subscribers' boxes have shipped, and once they're gone, they're gone! A la carte boxes do not include our starter box, and additional supplies such as an art tray and paint brush might be needed. Check back often as we'll add new a la carte boxes each month. 

Have more questions? We're here to help. Email us at studiobox@tinkerartstudio.com or call us at 303-503-1902. We'd be happy to talk with you.